At Santander Consumer Bank, we are committed to creating an inclusive environment where individuals of all abilities can access and benefit from our services. We recognize the value of accessibility and are continuously working to eliminate obstacles so that everyone has an equal opportunity to engage with our banking services.
In line with the Accessibility Canada Act, we have developed a comprehensive Accessibility Plan aimed at identifying, addressing, and preventing barriers.
You can access the full Accessibility Plan here:
Santander Consumer Bank – Accessibility Plan 2025
Santander Consumer Bank welcomes your feedback as we are committed to continually updating our Accessibility Plan as we work toward a barrier-free Canada. If you have feedback, please reach out to our Human Resources department.
Anonymous Feedback
If you would like to provide anonymous feedback, please call +1 888-486-4356 and indicate that you want to leave anonymous feedback. Additionally, you can send anonymous feedback to the mailing address.
Alternative Formats
If you require alternative formats (e.g. large print, braille), please reach out to our Human Resources team at any of the contacts identified.
Email
hr@santanderconsumer.ca
Call us
+1 888-486-4356
By Post
#200, 4245 97 Street NW
Edmonton, Alberta, Canada
T6E 5Y7
© 2025 Santander Consumer Bank
Santander is a trade name and a brand name/trademark used by Santander Consumer Bank, Canada, a wholly owned subsidiary of a foreign Bank, Banco Santander, S.A or its subsidiaries.